Terms & Conditions

Terms and Conditions

 TERMS OF TRADE for FILECORP Website orders

1. Applicability
a) These condition's shall apply to all contracts involving supply of goods purchased via Filecorp’s "online ordering system”
b) No person acting or purporting to act on behalf of Filecorp shall have authority to waive or change these condition's orally, and any waives or changes have effect only if made in writing and signed on Filecorp’s behalf.

2. Prices
a) The stated prices on the website exclude GST unless otherwise stated.
b) The prices listed are based upon rates and condition's ruling at the date of supply unless otherwise specified in writing and orders are accepted on the understanding that they are charged at the prices ruling at the time of delivery.

3. Payment
Credit Card payments are made on the website via DPS.  We accept only Visa and Mastercard.

Account Payments
a) Payment is due in full by the 20th of the month following the month of invoice.
b) If default is made in payment by the due date Filecorp may (without prejudice to any other rights it has pursuant to these `condition`s or by law) withdraw any previously agreed discounts or special terms, and also may charge simple interest of 2%
per month (plus GST) from 30 days after the date payment became due until the date Filecorp receives payment in full. Payments received after due date will be applied firstly to the portion representing interest and secondly to the portion representing purchase.
c) “Payment” means the receipt by Filecorp of cleared funds.

4. Ownership
The Customer hereby acknowledges that the goods supplied by Filecorp shall remain the property of Filecorp until Filecorp receives payment for same. As from delivery the goods shall be at the Customer’s risk AND the Customer shall retain and preserve such goods in new `condition` and shall ensure that all serial numbers, identification marks stickers and packaging shall be kept intact with such goods until they have been sold in the normal course of business. Filecorp hereby agrees to allow the Customer to deal, sell or trade with the goods in the normal course of business and for the Customer to retain the sale proceeds of such sale or dealing provided that the Customer adheres to the terms and `condition`s of this agreement. In the event of the Customer defaulting in any of these terms of this Agreement, then Filecorp shall have the right (without giving notice) to retake possession of the goods supplied to the Customer by Filecorp and the Customer hereby authorises and allows Filecorp or its representatives, servants, agents, or employees to enter the premises upon which the goods are housed or stored for the purpose of retaking possession of the same and Filecorp shall not be liable for any costs, losses, damages, expenses or any other monies or losses suffered by the Customer as a result of Filecorp retaking possession of the goods.

5. PPSA
The Customer acknowledges in the terms of the Personal Property Securities Act 1999, that the Customer grants a security interest to Filecorp over all goods and proceeds of goods sold and delivered to the Customer by Filecorp now and in the future, and includes all obligations of the Customer to Filecorp.
The Customer consents to Filecorp registering a financing statement and will provide further information to facilitate the Registration of any such financing statement. The Customer waives the right to receive a verification statement from Filecorp.

6. Risk
The risk in the goods shall pass to the buyer upon delivery, and the buyer will insure the goods for their full replacement value for the benefit of Filecorp until ownership of the goods has passed to the buyer.

7. Claims
a) Since methods and `condition`s of application use are beyond Filecorp’s control, any liability whatsoever which Filecorp may have under any implied or express statutory or other representation, warranty, `condition` or term made in connection with or applying in respect of the quality, state, `condition`, fitness or properties of any goods supplied by Filecorp is limited to the goods on credit or payment of a price at the option of Filecorp. In particular it does not extend to consequential loss and is `condition`al upon the buyer making a written claim to Filecorp within a reasonable time of delivery and returning to Filecorp a sufficient part of the goods to enable proper examination and testing.
b) No return of goods will be accepted by Filecorp nor claims recognized unless the packing slip number is quoted. Return of goods will not be accepted unless the return is agreed by Filecorp beforehand, nor if the return is made more than 7 days after the receipt of goods. Damage in transit on returned goods is at buyer’s risk.
c) If goods are returned for reasons other than Filecorp error, a restocking fee of $25.00 will be charged.

8. Indemnity
a) The buyer warrants that any design or instruction it requests Filecorp to follow will not cause Filecorp to infringe any patent, registered design, trademark, copyright or any other intellectual or industrial right.
b) Where Filecorp follows any design or instruction given by the buyer in 8(a), the buyer will indemnify Filecorp against any damages, penalties, costs and expenses for which Filecorp may become liable.
 

Filecorp Policy for Despatching and Refunds relating to Internet Orders
This policy is an addendum to existing terms of trade to cover orders and payments received via the on line based system.
Filecorp policy for all orders is to despatch within 2 working days unless there is a stock outage, the item is a non stock product or one requiring assembly at the customer’s premises.
In the case of stock outage, the customer will be emailed with an expected ETA and the unfulfilled order retained on back order. Freight will be charged when the order is entered in the Filecorp on line ordering web site so the customer is aware of the charge and the discounts points that apply.
Refunds are covered by Filecorp terms of trade. Should a refund be agreed the refund will be actioned via the same payment method for which the order was originally paid.
 

Filecorp Freight Policy for Sales via Web Site
Pricing for all Filecorp products sold via the Filecorp web site online ordering system is freight inclusive.
This applies to all orders bought and paid for using the on line ordering system excluding overseas orders.
Filecorp reserves the right to adjust prices should freight costs move significantly and this will be notified to customers prior to changing.

Tony Moore
General Manager
20.5.11